FAQs

Fulfillment + Shipping Pricing

  • (1 Cart) US Flat Rate (Secure Shipping & Handling)(4-9 days Delivery) = $3.25
  • (2 Carts) US Flat Rate (Secure Shipping & Handling)(4-9 days Delivery) = $4.95
  • (3 Carts) US Flat Rate (Secure Shipping & Handling)(4-9 days Delivery) = $5.95
  • (4 Carts) US Flat Rate (Secure Shipping & Handling)(4-9 days Delivery) = $6.95
  • (5-7 Carts) US Flat Rate (Secure Shipping & Handling)(4-9 days Delivery) = $7.95
  • (8-10 Carts) US Flat Rate (Secure Shipping & Handling)(4-9 days Delivery) = $8.95
  • (11-15 Carts) US Flat Rate (Secure Shipping & Handling)(4-9 days Delivery) = $9.95
  • (16-25 Carts) US Flat Rate (Secure Shipping & Handling)(4-9 days Delivery) = $19.95
  • (26+ Carts) US Flat Rate (Secure Shipping & Handling)(4-9 days Delivery) = $29.95

How fast are orders for warehouse products fulfilled?

Orders for warehouse products submitted before 12 PM are fulfilled and shipped out the same day. 

The cut-off time depends on the warehouse where you store inventory:
12 PM EST for orders going out from the Charlotte warehouse
12 PM EEST for orders going out from the Riga warehouse

Same-day fulfillment applies for orders that meet these conditions:

  • The order is submitted before the cut-off time
  • All items are in stock

If an order for warehouse items is submitted after 12 PM, it will be fulfilled by the end of the next business day.

the order will be fulfilled in 2-7 business days.

    We hope that your experience with NIEAM is as effortless as possible, however, we do acknowledge that questions may arise.

    IS YOUR WEBSITE SECURE?

    We use state of the art Secure SSL connections with the latest 256-bit encryption technology for 100% safe and secure transactions.

    WHERE CAN I GET UPDATES ON MY ORDER?

    We will sen you an email to notify you when your order gave been shipped.

    You can find your order status page by clicking the the tracking number from your order conformation email. If you didn't receive a conformation email please email here and we will provide you with it. 

    HOW LONG WILL IT TAKE FOR MY PACKAGE TO ARRIVE?

    Standard shipping time is 2-7 business days from the date that your item is shipped out, not necessarily from the date that the order was placed. However, most orders arrive earlier than later. Depending on demand and your location, delivery time will vary.

    WHAT IS MY TRACKING NUMBER?

    You will receive an email once your order ships that contains your tracking information. Orders are fulfilled in 2 to 4 days.

    AMENDMENTS AND CANCELLATIONS

    If you need to makes changes to your order you will need to contact us within 24hrs of placing the order.

    Cancellations

    • We cannot cancel your order once it has already been shipped.
    • You can view our full refund policy here.

    MY CASE ARRIVED DAMAGED

    We do ship every item with extra padding. Despite this, sometimes items arrive damaged due to mail service mistreatment.

    If this happens to you, please reach out with your order number, and a picture of the damaged item.

    DOES IT PROVIDE PROTECTION?

    NIEAM is specifically designed as a protective case, it provide some protection with a soft inner wrap and dense outer backing.

    CONTACT US

    If we still haven't managed to answer your question please feel free to contact us and we'll get back to you within 24hrs